![]() Release the button and the reset process will start. With the power on, press the button and hold it for at least 5 seconds.The small reset button is located at the back of the Neat Bar/Bar Pro and the Neat Pad (see image below).Neat Bar/Bar Pro or Board), you don’t need to reset the associated Bar/Bar Pro or Board. for Neat Board or 3rd party room) or a Schedular (e.g. However, if you are resetting a Neat Pad that is configured as a standalone (unpaired) Zoom-Room Controller (e.g. When factory resetting a paired Neat Bar (or Bar Pro) – Neat Pad combo, you must factory reset both devices and not just one. Manual reset Neat Bar or Bar Pro and Neat Pad Software reset (choose option under System settings).Manual reset (physically pressing the reset button).There are two possible ways to factory-reset a Neat device: Please ensure you have these details from your Zoom or Microsoft Teams Administrator before proceeding with these instructions. IMPORTANT: Please note that after a factory reset you will have to sign-in your device to your conference platform again. This article will explain how you can do this. ![]() For example, if you need to change network settings, you should factory reset the device and proceed with the setup. In certain situations, Neat’s support team may advise you to factory reset a Neat device and go through the setup process again.
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